Gaya APA
Lovelock, Christopher H.. (1988).
Managing services : marketing operations, and human resources .
London:
Prentice-Hall International.
Gaya Chicago
Lovelock, Christopher H..
Managing services : marketing operations, and human resources.
London:
Prentice-Hall International,
1988.
Buku Teks.
Gaya MLA
Lovelock, Christopher H..
Managing services : marketing operations, and human resources.
London:
Prentice-Hall International,
1988.
Buku Teks.
Gaya Turabian
Lovelock, Christopher H..
Managing services : marketing operations, and human resources.
London:
Prentice-Hall International,
1988.
Buku Teks.